Public Outreach

Services: Public Outreach

The smart city can promote civic engagement by reaching out to members of the public to encourage participation in civic decision-making. Examples of common municipal public outreach initiatives include public hearings, surveys, and advertising. However, if there is insufficient public outreach, residents may not hear about the types of services that a municipality offers. This may lead to consequences such as a municipality only serving the interests of select members of a community. Smart city tools can resolve these problems by making municipal services and information more accessible to residents unreachable via regular channels.

We’ll look at two public outreach applications:

1. Educating neighbourhoods on safe street practices, and
2. Outreach to the disability community.

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